Smokers used for residential purposes are warranted by Royall Products against factory defects in materials and workmanship for a period of (1) year from the date of
purchase to the original owner. Effective maintenance and proper storage of the grill is required for warranty compliance.
Original components found to be defective are shipped to the factory in Reedsburg, WI and back to the customer at the customer’s expense. This warranty does not cover any
owner expense related to diagnosing a repair requirement, removal or installation of defective parts.
Warranty exclusions consist of: normal corrosion, paint fading or flaking due to normal usage, grill warping, damage caused by using improper fuels, damage to personal
property or personal injury through the use of this product.
Electrical Components are warranted for a period of (1) year from the date of purchase by the manufacturer. Warranty replacement requires the return of the non
functioning part for inspection to our Reedsburg, WI sales office.
Royall Products obligation for any breach of these warranties is limited to the repair or replacement of it’s parts as described in this warranty and in no circumstances exceeds
the cost of the unit. Some states do not allow exclusions or limits so this may not apply to you.
Royall Products requires proof of purchase to validate the (1) year terms of the warranty. Therefore your proof of purchase must be retained. Please retain your original sales reciept with the sales
order number in order to validate your purchase.
